Digital Transformation, Stemexe | read
But to get there, you need to find the right software. Here below, I show you how to do just that so your company can be more productive.
Ready to read on? Let’s go
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Digital transformation is not about spending money. Instead, it is about saving money.
But to get there, you need to find the right software. Here below, I show you how to do just that so your company can be more productive.
Ready to read on? Let’s go.
Why use the software in your business?
Think of software as something you buy as an expense?
Not so fast. Software is something you hire to do a specific job.
Let me explain.
If we look at hiring in organizations today, most companies still jump into writing job descriptions and ask the talent acquisition team to find the ‘right candidate’ for a job.
But for companies that want to save money and, in the long run, survive, that is no longer feasible.
That’s because so many jobs today can be done efficiently by software. Other positions require engaging with external parties or direct hire.
Smart companies need to explore all four options and select the best one on a case by case basis.
Unfortunately, the majority of organizations have a team or individual who is dedicated to recruiting people.
Why is this a problem?
This results in hiring employees to do a job that can be done through other means. It often costs ten times as much to direct hire versus engaging the right software. Sadly, it is usually less efficient.
But wait… Isn’t software and what we call digital transformation all about implementing expensive systems?
Let’s find out.
A part of digital transformation revolves around hiring software to do jobs more efficiently and at a lower cost. With this approach in mind, organizations will get more done at a lower price. So what you’re doing is hiring ‘digital employees’ (that is, software) to do a specific job well, at a fraction of the price.
This makes finding the right software a win-win deal.
However:
Sadly, so many organizations fall into the trap of engaging with IT software providers that have one primary objective: sell their software regardless of how efficiently this software does the job. Government entities and corporations alike are spending significant amounts of money to buy licenses for software that has no definitive ‘job.’
This is all done under the umbrella of ‘digital transformation’ so often, that it has resulted in the myth that digital transformation should be expensive and should drain organizations of their budgets, instead of saving them money.
But this is not the case. And that’s what we’ll look at next.
Transformation is not about buying expensive software, regardless of what it does. Software is never costly when you are buying it for the right reason, and putting it to good use.
Now, every challenge presents an opportunity. StemeXe has recognized the opportunity in this instance, and we’ve created web and mobile applications that can do jobs that many employees once struggled to do.
We at StemeXe will work with you to identify job requirements, identify the best options, and hire the best software. With three core teams dedicated to engaging the correct software, operating it, and working with your team to ensure its adoption, digital transformation is painless and cost-effective.
What does it look like in practice? Here’s what you need to know.
At StemeXe, we care about our customers. We need them to excel at what they do, with the right people and tools to make sure they remain profitable.
Our offer is unique - we ensure that our applications are doing the right job, at a fraction of the cost.
And here’s how it works:
Customers can measure our applications’ performance, much the same way they would for an employee. We set KPIs and weigh them every month- we only get paid if we can perform.
Yes, that’s right. You can only win with software.
Everyone talks about ‘transformation,’ but if you examine it, you will find that we are still doing the same jobs, just in different ways. We are transforming simply because we are no longer doing things the way we did them before.
StemeXe can help you change that by helping you find the best software and digitally transform your company in a cost-effective, results-oriented way.
Sign Up To STEMEXE or Visit STEMEXE Webpage.
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Originally published Jan 29, 2019 9:44:00 AM, updated December 4, 2019
Topics: Digital Transformation Stemexe
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The Enterprise Digital Canvas is a comprehensive and structured blueprint of your Digital Enterprise. This article summarises learnings from effective Digital Workspace design for COVID-19 response, using the Digital Canvas model.
See how it works here:
Architecture Is The Foundation Digital Workspace
A successful workspace for recovery and growth requires you to have a 360-view of your operating capabilities. This is only possible by effectively leveraging The Digital Canvas (World’s leading framework for Digital Design).
For more information, visit our Partner Arqitek.
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We live in a time that is characterised by a major technology takeover, a time experiencing the 4th industrial revolution. Companies that want to survive and evolve must keep track of technology breakthroughs, because as we’ve come to know, technology can make or break a company’s success.
In light of that, it is imperative to always look forward in anticipation and not just wait for a trend to start “trending”. We have created a list of what we speculate to be the major technology trends of 2020 that everyone should keep an eye out for.
No matter how much technology advances, it is agreed that no single tool can replace humans. Most organisations out there are already familiar with automation, which involves automating simple tasks that require processes with predefined rules and structured data. The idea of HyperAutomation, on the other hand, involves a combination of tools that together result in the creation of an organisation’s digital twin, which allows for the automation of more complex work.
According to Gartner, combining robotic process automation, intelligent business management software, and AI enables organisations to visualise how functions, processes, and key performance indicators interact to drive value.
Allowing this digital twin to become an integral part of the HyperAutomation process as it provides real-time continuous intelligence about the organisation will enable more informed decision making. Successful automation involves several key factors: discover, analyse, design, automate, measure, monitor, & reassess.
An example of a tool that is designed based on these factors would be Exceed’s ESP.
While Blockchain was first developed back in 1991, it came to life with the introduction of Bitcoin in 2009. The idea of bitcoin mimics printed currency in the transactional sense, but instead of being regulated by a central bank or government, bitcoin is regulated by a network of computers. Blockchain is the protocol on which bitcoin is built.
In the simplest terms, Investopedia defines Blockchain as “a distributed, decentralised, public ledger”, which translates to digital information (blocks) that are stored in a public database (chain). While blockchain is beneficial in peer to peer transactions and small-scope projects, it remains immature for enterprise deployments due to technical issues.
However, market speculations anticipate it to be fully scalable by 2023. According to research conducted by Gartner, “true blockchain will have the potential to transform industries, and eventually the economy, as complementary technologies such as AI begin to integrate alongside blockchain.”
Can Machines Think?
AI involves designing “human-like” machines that are able to perform tasks requiring intelligence. Machines are built to mimic processes and tasks that involve recognition of images, speech, or patterns & decision making. Those processes include acquiring information and rules, using those rules to reach conclusions, & self-correction.
Unlike traditional coding, the computer creates instructions for itself using machine learning algorithms rather than having humans write those instructions. To demonstrate the effect of AI, take google translate for an example.
When it first went live, google translate used to have more than a million lines of code (human-created instructions). Currently, google translate has 500 lines of code due to machine learning. However, while it is expected to overtake every industry, one must understand its limitations.
Knowledge in AI comes from data, and for the machine to be accurate, it must read from accurate data. While businesses have been understanding what AI can and can't achieve for the past few years, it expected that the future points towards a time where machines are appointed not only all of the physical work, as they have done since the industrial revolution, but also the mental work involving planning, strategising, and making decisions.
Sources:
https://www.investopedia.com/terms/b/blockchain.asp
https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2020/
https://www.simplilearn.com/top-technology-trends-and-jobs-article
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You see the end product but we’re bringing you closer to the people behind it !
Among our recent partnerships, we joined forces with Ubility.
To bring the service provider closer to YOU, we sat down with their CEO Khaled Dassouki, to gain firsthand insight on the things they do and the types of human capital profiles that drive their success.
Khaled is a Lebanese national with an engineering background and PhD in Artificial Intelligence & Security obtained at Université de Technologie de Troyes, France.
As a result of over 20 years in the field, Khaled decided to establish Ubility in France and build it on a base of Artificial Intelligence in Customer Experience, which was considered to be highly innovative as it was a niche field.
Khaled was quick to notice that there had been a shift in the way business was carried out, the shift had been made to be more customer-focused. With that came new challenges, the ease with which customers can connect with the business led to a huge influx of queries and requests for support, which was very time consuming, tedious, and required businesses to grow their customer support teams leading to higher costs.
While growing their teams did solve some challenges momentarily, organisations were quick to realise that the complexity and average time required to resolve customer challenges was growing which eventually led to dissatisfied customers. Not only that, customer service agents were quickly burning out as they were answering an ever-growing list of routine questions rather than helping solve complex problems and offering innovative solutions.
Taking all that into account, Ubility offered an AI-powered platform that learns from interactions between an organisation’s customers & their customer care team to enable quick suggestions of appropriate solutions that could solve a customer’s challenge in seconds rather than minutes.
In addition to that, Ubility also offers AI training for professionals in the IT industry, a sales chatbot that is based on a recommender system and knows the sales cycle, and AI Consultancy in which they are recruited to build and implement AI services in response to an assessment of an organisation’s processes.
Success Story
Ubility was commissioned by a Telecom operator in the gulf to assess and analyse their IT processes. After a thorough analysis done by their team of experts, it was concluded that a huge portion of their IT processes had an opportunity for automation.
After studying the best ways in which they could automate their processes, they determined that incorporating AI would allow the elimination of a manual process by looking at historical data. Instead of their operational costs raking up to 50,000 USD a month, they were now cut by 80% to be only 10,000 USD.
Intrigued and want to learn more?
The Enterprise Digital Canvas is a comprehensive and structured blueprint of your Digital Enterprise. This article summarises learnings from effective Digital Workspace design for COVID-19 response, using the Digital Canvas model.
See how it works here:
We live in a time that is characterised by a major technology takeover, a time experiencing the 4th industrial revolution. Companies that want to survive and evolve must keep track of technology breakthroughs, because as we’ve come to know, technology can make or break a company’s success.
You see the end product but we’re bringing you closer to the people behind it !